Hiring a full-time employee is a major expense, and it’s one that relatively new businesses may not be able to afford. Even if you have full-time receptionists, it may not be enough to catch all of the phone calls that are coming in.
Whatever your communication issues may be, there are solutions out there to help you secure all of the business that is coming to you. Call-handling services represent your business from afar, answering phone calls daily or on an as-needed basis to ensure that you don’t miss out on potential leads.
Comprehensive Call-Handling Services
These services come in many forms, but they are all designed to simplify your communication system and offer a cost-effective solution to your call-handling issues.
Your off-site receptionists work with you to understand your needs and can provide all of the following services to help you increase your productivity.
- Virtual receptionists with round the clock coverage
- Emergency response
- Overflow call handling
- Message taking
- Outbound services
- Temporary cover
In many ways, these services are entirely tailored to your needs, and you can contact us to learn more about the service and how you can get started.
Enjoy Flexible Pricing
You will have the ability to tailor these services to fit your business, and this also means that you will have greater control over the cost.
Virtual receptionists are almost always less expensive than in-house receptionists, and they are certainly more cost-effective than a virtual office. More importantly, your call-handlers understand that every business’ needs will be different, and as trained professionals, they are perfectly capable of adjusting their services to be as minimal or as extensive as is necessary.
If it’s necessary, you can secure a 24-hour call-handling service, which may be especially useful if your business operates 24 hours a day.
With a reliable 24-hour service, you can ensure that your customers or potential customers never get sent to voicemail. This dramatically improves the level of customer service that you are able to provide, as your callers will be able to speak to a live receptionist every time.
A Cost-Effective Solution
Many fresh businesses take advantage of this service because of the cost of hiring a full-time employee, and it’s totally up to you how long you use it.
Maybe you just need something to help you get started, or maybe you want something long-term to handle overflow calls and follow-up calls to customers. Not only will you be spending less money on your call-handling, you will also free yourself up to accomplish more tasks.
Knowing that all of your phone calls are being handled, you can confidently go off and complete other essential tasks, such as perfecting your product or service.